Terms & Conditions

Effective Date: 05/22/2025

Welcome to PetSuppliesClub.com (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website https://petsuppliesclub.com (the “Website”) and the purchase of any products or services offered through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. Website Use

1.1 Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Website.

1.2 Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your account information and for any activity under your account.

1.3 Prohibited Activities
You agree not to:

• Use the Website for any illegal or unauthorized purpose.

• Infringe on the intellectual property rights of others.

• Interfere with the functionality or security of the Website.

2. Intellectual Property

All content on this Website—including text, images, graphics, logos, videos, and software—is the property of PetSuppliesClub.com or its licensors and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

3. Product Information & Orders

3.1 Product Descriptions
We strive to provide accurate product descriptions, but we do not guarantee that product information, images, or prices are always complete, current, or error-free.

3.2 Order Acceptance
We reserve the right to cancel or refuse any order for any reason, including errors in product details or availability.

3.3 Pricing
Prices are listed in U.S. dollars and may change without notice. Any promotional pricing is offered at our discretion.

4. Shipping & Delivery

4.1 Shipping Policy
Shipping options, costs, and delivery estimates are displayed during checkout. Orders are shipped to the address provided at the time of purchase.

4.2 Responsibility for Delivery
Once orders are shipped, PetSuppliesClub.com is not responsible for delays, damage, or loss caused by the shipping carrier. Any issues should be directed to the carrier.

5. Returns & Refunds

5.1 Return Policy
You may return eligible products within 30 days of delivery if they are unused, in original packaging, and in resellable condition.

5.2 Exclusions
Perishable items, sale items, clearance items, and personalized or custom products may not be eligible for return.

5.3 Return Process
To initiate a return, please visit our Contact page and submit your request. We will provide return instructions upon approval.

5.4 Refunds
Refunds will be processed to your original payment method within 7–10 business days after we receive and inspect the returned product. Shipping fees are non-refundable unless the return is due to our error.

6. Disclaimer of Warranties

The Website and all products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not guarantee that the Website will be error-free or uninterrupted.

7. Limitation of Liability

To the fullest extent permitted by law, PetSuppliesClub.com shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website, products, or services.

8. Indemnification

You agree to indemnify and hold harmless PetSuppliesClub.com, its affiliates, employees, officers, and agents from any claims, losses, or damages, including attorneys’ fees, arising from your use of the Website or violation of these Terms.

9. Termination

We may suspend or terminate your access to the Website at any time, for any reason, without notice. Upon termination, any provisions of these Terms that by their nature should survive will remain in effect.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved under the jurisdiction of U.S. courts.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted to this page and will take effect upon posting. Continued use of the Website constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please visit our Contact page.

Last Updated: 05/25/2025